Overall the hotel is situated in a nice location, perfect to explore the western part of the island. The facilities are well-maintained and the staff is very nice and helpful. The room was nice and spacious, cleaning was done daily.
Olha
липень 2023 р.
The location was great. Right on the beach and a nice little boardwalk. A park up the street for kids to play at as well. The kids club was great for the kids as well. Staff was amazing and super helpful
Cherise
травень 2024 р.
The resort was very well maintained and staff were very friendly, helpful and accommodating particularly to my wife who was disabled. The entire resort is wheelchair accessible. A good variety of food with a different theme every night in the main restaurant. There were two alternative restaurants with a la carte menus which were excellent with more traditional Portuguese cuisine.
Keat
жовтень 2024 р.
- [ ] Amazing staff especially Christina Aubreu. Everyone friendly and helpful. - [ ] Excelent location : pool ( good size) and access to the beach ( nice and pretty warm water) Beach is public but nobody bothers you. You can leave your stuff inside the hotel compound, take the card key and use the beach 2 min away. - [ ] Comfortable rooms - [ ] Bidet! - [ ] Pretty good entertainment program ( especially the folkloric ensemble who involved the guests too in their dances) - [ ] Entertainment ends at 10:30 so it is completely quiet after that. - [ ] Animation team very enthusiastic and offering quite a variety of activities. - [ ] We liked the food at the buffet. ( and the staff!) - [ ] Very, very clean ( again amazing staff) - [ ] Bottle of champagne for my birthday.
Alex
жовтень 2024 р.
All meals were varied, fresh and tasty. Every day the main buffet changed. There were Brazilian, Mdersian, Asian and other dishes Finally, I had an adventure that is worth describing because it is unique. As I was getting a cab to the airport, the cab driver's phone rang. It turned out that it was a call from an employee at the hotel's front desk with the information that I had left my cell phone in my room. I was a little frightened, because in the phone there is a bank, hundreds of contacts, photos and other important, things (unrecoverable) and plane tickets. We agreed , the hotel employee will hire a new cab to deliver the phone to the airport. And in 40 minutes I already had the phone in my pocket, it turned out that I also left a book. This uncharacteristic action of hotel employees showing care for their guests is unusual and I am very grateful for this help
Paweł
березень 2025 р.
The hotel is cosy, not so big. It is located in a calm area. The suites are large. The food is very good, deluciuos and variuos. The New year's eve was very special. We enjoed it a lot. Bravo for the staff!!!
Sandra
січень 2025 р.
We loved the hotel. The room was big and spacious. The kitchenette was a good size. The hotel was beautifully decorated for Christmas - we enjoyed the lounge areas, the bars, the shows each night. Staff were very attentive and came several times to our room to deal with small issues. Really appreciated a baby bath, pack n play, and stroller that was available at no extra charge. The all inclusive package was excellent value for money, and we loved that snacks and drinks were available all day and night. The area is great, with plenty of shops in close driving distance, and playgrounds for the kids.
Aliza
січень 2025 р.
Calheta is amazing, sunny and provides the only sandy beach on the island. Top location! The hotel is directly on the beach, great playground 500m from there. The hotel is really amazing - we spent 1 week here and enjoyed the indoor pool, the gym, the sauna, turkish bath, the outdoor pool, the sandy beach just outside. There is a buffet option for every meal, as well as an a'la carte which is perfect for a less noisy evening.
Peter
грудень 2024 р.
The location is secluded with a nice beach. Nightly entertainment until 10:30pm (somewhat loud if your room is facing it). Special dinner outside « bbq » one night. A small strip mall with grocery store is right across and convenient. Many good seafront restaurants just a short board walk away.
Kaydie
вересень 2024 р.
Hotel location; Sea view room; Activities & the Team; All staff were excellent; Having evening entertainment every night - although there were a couple of nights it wasn't very good; selection of food in the self service restaurant; Chef who looked after my Gluten free diet - he cooked me separate food on several occasions when there was little that I could eat of what was available; The Al-a-carte restaurants;
Margaret
березень 2024 р.